Terms & Conditions

These Terms of Service ("Terms") constitute a legally binding agreement between you and our company regarding your use of our website and services. By accessing and using our website, you agree to be bound by these Terms. If you do not agree to abide by the above, please do not use this service.

By using our website and services, you represent and warrant that:

• You are at least 18 years of age or have parental/guardian consent

• You have the legal authority to enter into this agreement

• You will use our services only for lawful purposes

• You will not violate any applicable laws or regulations

• You will not infringe upon the rights of others

Product Pricing

All prices are displayed in USD and are subject to change without notice. We reserve the right to modify prices at any time. Price changes will apply to orders placed after the change is posted.

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Payment Processing

We accept payment through:

• Credit and debit cards (Visa, Mastercard, American Express, Discover)

• PayPal

• Other payment methods as displayed at checkout

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By providing payment information, you authorize us to charge your account for the products and services you purchase. All payments are processed securely through third-party payment processors.

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Taxes and Fees

You are responsible for paying any applicable sales taxes, VAT, or other taxes based on your location. Taxes will be calculated and added to your order total at checkout.

Order Processing

Orders are processed and printed on-demand through our partner, Lulu. Processing typically takes 2-5 business days. You will receive a confirmation email with tracking information once your order ships.

Shipping Times

Estimated shipping times are provided at checkout and are approximate. We are not responsible for delays caused by:

• Carrier delays

• Weather conditions

• Natural disasters

• Customs or border issues (international orders)

• Address issues or delivery obstacles

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Shipping Address

You are responsible for providing a complete and accurate shipping address. We are not responsible for orders shipped to incorrect addresses provided by you.

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International Orders

International orders may be subject to customs duties, import taxes, and other fees. You are responsible for any applicable customs or import duties.

Refund Policy
No refunds are provided. All sales are final. We do not offer refunds for any reason, including change of mind, dissatisfaction with the product, or any other circumstance.

Exchanges for Damaged Items

Exchanges are only provided if an item arrives damaged. To be eligible for an exchange:

• The item must have arrived damaged upon delivery

• You must contact us within 14 days of delivery

• You must provide proof that the item arrived damaged (photographs or other evidence)
   

If your claim is approved, we will exchange the damaged item for a replacement at no additional cost. Shipping for the replacement will be covered by us.

How to Request an Exchange

To request an exchange for a damaged item:

1. Contact us within 14 days of delivery with your order number

2. Provide clear photographs or evidence showing the damage

3. Once approved, we will send you a replacement item
    

Exchanges must be requested within 14 days of delivery. Requests submitted after this period will not be accepted.

Our Content

All content on our website, including text, graphics, logos, images, and software, is the property of our company or our content suppliers and is protected by international copyright laws. You may not reproduce, distribute, transmit, or display any content without our prior written permission.

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User-Generated Content

If you submit content to our website (reviews, comments, etc.), you grant us a non-exclusive, royalty-free license to use, reproduce, and display that content. You represent that you own or have the right to use the content you submit.

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Product Designs

You retain ownership of any designs you create and upload to our website. However, you grant us a license to use your designs to produce and fulfill your orders. You are responsible for ensuring that your designs do not infringe upon the intellectual property rights of others.

These Terms of Service are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in the United States for the resolution of any disputes arising out of or related to these Terms or your use of our website.

Our Content

All content on our website, including text, graphics, logos, images, and software, is the property of our company or our content suppliers and is protected by international copyright laws. You may not reproduce, distribute, transmit, or display any content without our prior written permission.

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User-Generated Content

If you submit content to our website (reviews, comments, etc.), you grant us a non-exclusive, royalty-free license to use, reproduce, and display that content. You represent that you own or have the right to use the content you submit.

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Product Designs

You retain ownership of any designs you create and upload to our website. However, you grant us a license to use your designs to produce and fulfill your orders. You are responsible for ensuring that your designs do not infringe upon the intellectual property rights of others.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website following the posting of revised Terms means that you accept and agree to the changes.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

If you have questions about these Terms of Service, please contact us:

Email: info@jetteandjo.com
 

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