Privacy Policy

We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

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Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.

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We collect information you voluntarily provide when you:

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• Create an account: Name, email address, password

• Place an order: Shipping address, billing address, phone number

• Make a payment: Payment information processed through secure third-party payment processors (Wix Payments, Stripe, PayPal)

• Contact us: Messages, inquiries, and feedback

• Subscribe to communications: updates@jetteandjo.com

When you visit our website, we automatically collect:

• IP Address: Your internet protocol address for security and analytics

• Browser Information: Browser type, version, and operating system

• Cookies: Small files stored on your device to enhance your experience

• Usage Data: Pages visited, time spent, links clicked, and referral sources

• Device Information: Device type, unique identifiers, and mobile network information

We use the information we collect for the following purposes:

• Order Fulfillment: Processing orders, managing payments, and arranging shipping and print-on-demand production

• Customer Support: Responding to inquiries, resolving issues, and providing technical assistance

• Analytics: Understanding how you use our website to improve functionality and user experience

• Marketing Communications: Sending promotional emails and updates (only with your consent)

• Security: Detecting and preventing fraud, abuse, and other security incidents

• Legal Compliance: Meeting legal obligations and enforcing our terms

• Personalization: Customizing your experience based on your preferences and behavior

We use the following third-party services to operate our website and process your information:

Wix

Our website is hosted on the Wix platform. Wix processes your information according to their privacy policy.

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Payment Processors

We use the following payment processors to securely handle your payment information:

• Wix Payments - Integrated payment processing

• Stripe - Secure credit card processing

• PayPal - Alternative payment method

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Print-on-Demand Services

We use Lulu for print-on-demand fulfillment. Your shipping address and order details are shared with Lulu to produce and ship your items.

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Analytics Tools

We use analytics services to understand website usage and improve our services. These tools may collect information about your browsing behavior.

We implement comprehensive security measures to protect your information:

• SSL/HTTPS Encryption: All data transmitted between your browser and our website is encrypted using SSL/HTTPS technology

• PCI Compliance: Payment processing is handled by PCI-compliant third-party processors

• No Full Card Storage: We do not store full credit card numbers on our servers

• Access Controls: Only authorized personnel have access to your personal information

• Regular Security Updates: We maintain and update our security systems regularly

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

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GDPR (European Union)

If you are located in the EU, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict processing of your data

• Data portability

• Object to processing

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CCPA/CPRA (California)

If you are a California resident, you have the right to:

• Know what personal information is collected

• Know whether your personal information is sold or disclosed

• Say no to the sale or sharing of your personal information

• Access your personal information

• Request deletion of your personal information

• Correct inaccurate personal information

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Marketing Communications

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

For purchases by minors (ages 13-18), we require parental or guardian consent and verification.

If you believe we have collected information from a child under 13, please contact us immediately.

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@example.com

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Contact Form: Visit our contact page

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by updating the "Last updated" date at the top of this policy. Your continued use of our website following the posting of revised Privacy Policy means that you accept and agree to the changes.